Incivilité on the RATP: Words on Wednesdays

Recently the RATP conducted a survey of passenger complaints about acts of incivility on Metros, RER’s and buses and has a campaign on to reduce them.  The common ones were:
86% - Speaking loudly on cell-phones
83% - Turnstile jumping (costing us all 60 million E a year)
80% - Leaving reading material on seats (which I and at least one respondent think is a kindness)
78% - Shoving on before folks exiting get off
75% - Standing to the left on escalators, etc.
75% - Not validating one’s ticket
73% - Eating on board
73% - Shoving through turnstiles after paying customers
71% - Shoving others exiting without apologizing
69% - Resting seated on strap-seats when trains are full.
Other complaints involved: smoking on platforms, not giving up seats to the elderly, putting feet up on seats, listening to music without earbuds, pulling alarm signals and destroying property.

Comments

[Parigi]

You mean the survey didn't even include putting feet up on seat in front?

[ault]

I read a piece a couple of years ago about the foundation of mutual societies for fare-dodging on the RATP. For a subscription fee of around €20/year, the society will reimburse all fines levied against you when caught fare dodging. (One need only supply the receipts.)

There's a lesson (and an undergraduate thesis or two) in that.

I must say that my current peeve is the RATP adopting summer schedules before anyone else does. The (now) less frequent buses are heaving.

[John Talbott]

Yup "putting feet up on seats,"